Analysis Reports BAM
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Contents |
Analysis Reports: BAM
BizAgi provides organizations with management indicators that are fully comprehensive and easy to interpret based on accurate, real time business information, allowing process owners to make agile flow adjustments and better, more efficient decisions to optimize the performance of business processes
As a tool for continuous processes improvement, BizAgi provides a set of indicators that show the current status of ongoing cases and activities in the system, Business Activity Monitoring or BAM, and the performance that the different processes have had, Analytics. Entering the Analysis Reports menu from the web application, BizAgi provides four indicator groups:
Provides information on the current status of ongoing cases.
Provides information on the current status of ongoing activities
Presents summaries of the cases and activities that are currently closed
Presents information of closed activities that belong to closed cases
Provides information of the phases (or paths) defined by the user.
Process BAM
BAM indicators provide information on the current status of ongoing cases. Process BAM is divided in two sections: Load Analysis and Work in Progress.
Load Analysis
A chart for all active processes shows the number of cases that are on time, at risk and overdue. The term “at risk” means that the cases expires today.
Work in progress
A pie-chart shows the percentage of cases that are on time, at risk and overdue. The term “at risk” means that the cases expire tomorrow or before. Cases can be filtered by Process or any of the Dimensions defined by the user.
A bar chart on the right shows when open cases will meet their expiry date. The horizontal axis is a time line that shows the next ten days.
The charts can be filtered by process or choosing the Dimensions created by the user.
Task BAM
BAM indicators provide information on the current status of ongoing activities. Activities can be filtered by any of the Dimensions defined by the user.
The search has two sections: Load Analysis and Work in Progress.
Load Analysis
The flow of a selected process is shown in which each manual activity has a small bar chart in the lower left corner. The bar chart displays the number of cases that are open, at risk and overdue. As the user clicks over an activity a small new window shows the summary of this information. When there are no pending cases for a given activity, there is no bar chart shown.
At the bottom of the diagram there is a list, hidden by default, that displays all the manual tasks, indicating for each one the number of cases on time, at risk and overdue. Click on any given task to display the diagram. The columns can be re-ordered by dragging each heading.
Work in progress
A pie-chart shows the percentage of activities for a given process that are on time, at risk and overdue. The term “at risk” means that the cases expire tomorrow or before. Cases can be filtered by Process or any of the Dimensions defined by the user. A bar chart on the right shows when open activities will meet their expiry date. The horizontal axis is a time line that shows the next ten days
Case Details
Click on any part of the previous charts to display a list of all the cases relating to that part. This list can be exported to Excel by clicking on the link at the bottom of the screen (marked by the number 4 in the image below).
1. Click on the case number to enter the case.
2. Click in the View column to see the state of the case within the process and its trail.
3. Click in the Admin column to access the Case´s administration page in order to re-assign it or abort it.
Save Report
Process BAM and Task BAM include a "Save Query" button.
This feature will save queries, that will be available on the left panel in the "Analysis Queries" section for further analysis and decision making.
Saved queries are visible only for the user that creates them.
- Related information: User Dimensions
